PixelDesk - Support Ticket System With OpenAI icon

PixelDesk - Support Ticket System With OpenAI

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PixelDesk - Support Ticket System With OpenAI

Description

Description

Introducing PixelDesk, the next-generation AI-powered Support Ticket System designed for seamless and intuitive customer support management. With PixelDesk, customers can effortlessly create their accounts, submit support requests, and experience a sleek messaging interface.

This innovative solution is the pinnacle of customer support and management for Laravel applications. It efficiently tracks and resolves customer issues by categorizing them based on type, priority, and category. PixelDesk ensures swift service delivery while maintaining a comprehensive log of all customer requests. Elevate your customer support game with PixelDesk’s Support Ticket System, offering a consistent and exceptional support experience for your clientele.

Key Features

AI-powered Replies & content management Anonymous Chat via Email Ticket Reply Management Dynamic Webpage Management Customizable Roles Management Custom Fields Configuration Agent System Integration Live Chat with Agents Multi-channel Live Notifications (Slack, Browser, Email, SMS, Pusher) Customer Login with Captcha Security Social Media Login (Gmail, Facebook) File Uploads Management Automation Functions for Streamlined Operations Knowledgebase Articles Notification and Email Templates Customizable Pages Map/IP-based Automated Ticket Assignment Automated Ticket Assignment Functions (Best agent, Location-based, Group-based, Category-based) Ticket Categorization System Reporting Capabilities

Demo Access

Admin/Agent Panel:

Admin Username: admin || Password: 123123

Agent Username: agent || Password: 12345

User Panel:

User Access:

Username: demo@pixeldesk.test  || Password: 12345

Server Requirements

PHP >= 8.* GD PHP Extension Ctype PHP Extension BCMath PHP Extension Fileinfo PHP Extension Mbstring PHP Extension JSON PHP Extension Tokenizer PHP Extension OpenSSL PHP Extension PDO PHP Extension XML PHP Extension

Laravel Easy Installer

Installing the PixelDesk ticket management system is a breeze with our user-friendly, step-by-step Laravel wizard installer. No programming knowledge is necessary; simply follow the comprehensive documentation provided to effortlessly install the system.

Enhanced Security Measures

PixelDesk, our cutting-edge support ticket application, empowers you with robust security features. Safeguard your system by effortlessly managing access to your application through country whitelisting and blacklisting capabilities. Defend against potential threats such as DOS attacks and prevent CSRF attacks, ensuring a secure environment for your support ticket operations.

Clean UI

The redesigned admin dashboard UI for this support ticket exudes professionalism and a clean aesthetic. Offering three distinct dashboard designs, including two tailored for admin panel users and one specifically crafted for customers, this interface elevates the user experience to a new level of sophistication and functionality.

Important Information

Image Sources: Please be aware that all images used are solely for DEMO purposes. They are not integrated into the template and are NOT included in the final purchase files.

Support Terms

Kindly note that our support team responds to requests as long as the support purchase period remains active. Our support service is provided according to the product/item support policy. To continue receiving support services, it’s necessary to extend or renew support for the item.

For Support:

Changelog

  • Initial Release 03-Dec-2023

Categories

codecanyonGarage Management SystemHuman Resource Management System

Tags

help deskhelpdesk systemlaravelsupport desksupport systemsupport ticketsupport ticket systemticketing software

External listing. code.market does not sell this product and does not process payment for it. Pricing, payment, delivery, licensing, refunds, and support are handled by the third-party merchant on its own website. We may earn an affiliate commission from a referral. Details.

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SocialDesk+: Omnichannel Social Commerce & Business Management Platform This is stronger than simply “Social Commerce and Messaging” because it tells buyers this is a complete business platform, not just a messaging script. Turn Social Conversations Into Sales SocialDesk+ is a complete omnichannel social commerce and business management platform built for businesses that sell and communicate with customers through social media. Instead of switching between WhatsApp, Facebook, Instagram and TikTok, businesses can manage customer conversations, comments, products, leads, follow-ups, automation, teams and business reports from one professional workspace. And because the full source code is included, developers, agencies and entrepreneurs can customize, rebrand and launch SocialDesk+ as their own business solution or SaaS platform. 🚀 Build Your Own Social Commerce Business SocialDesk+ gives you the foundation to launch: - Your own SaaS platform - A white-label social CRM - A social-commerce management system - A customer communication platform - A business messaging solution - A custom solution for clients - A multi-business subscription platform 💬 Connect Your Customers Supported social channels include: WhatsApp • Facebook • Instagram • TikTok Bring supported conversations into one centralized workspace and help businesses respond faster without constantly switching between platforms. 🛍️ More Than a Messaging Platform SocialDesk+ combines communication with the tools businesses need to manage customer opportunities: Inbox Manage customer conversations from connected channels. Comments Monitor and respond to social-media comments. Customers & Leads Organize customer information and potential buyers. Products & Catalog Manage products and give your team quick access to product information. Follow-Ups Make sure potential customers don't get forgotten. Automation Automate repetitive customer questions and responses. AI Assistant Provide AI-assisted communication when configured. Team Management Give managers and staff access to the business workspace. Reports & Analytics Track activity using business reports and analytics. The current product listing already includes these capabilities. 🔥 Why Buyers Will Want It Launch Faster Start with an already-built business platform instead of developing the entire system from zero. Customize Everything The full source code is included, allowing developers to change branding, features, workflows and integrations. Build a SaaS Create multiple business workspaces and offer SocialDesk+ as a subscription-based service. Sell to Businesses Offer it to retailers, restaurants, service businesses, online sellers, agencies and other businesses that communicate with customers through social media. Mobile + Web + Backend This isn't just a mobile UI template. It includes: - Flutter mobile application - Python / FastAPI backend - Web interface - Administration tools - Database infrastructure - API-based architecture - SQLite / PostgreSQL support - Android and iOS project structure 💼 One Platform. Multiple Business Opportunities. For SaaS Entrepreneurs Launch your own subscription platform and allow multiple businesses to operate inside separate workspaces. For Software Agencies Customize and rebrand the platform for clients instead of building an omnichannel business system from scratch. For Developers Use the complete source code as a foundation for your own social-commerce or customer-management product. For Businesses Deploy a dedicated version for your own customer-service and social-commerce operations. 🧩 What's Included Mobile - Flutter / Dart - Android - iOS project Backend - Python - FastAPI - SQLAlchemy - Alembic Database - SQLite - PostgreSQL Web - HTML5 - CSS3 - JavaScript Deployment - Docker - Docker Compose - Production configuration Business Platform - Multi-workspace architecture - Authentication - Teams - Customers - Products - Messaging - Comments - Automation - Reports - Subscriptions - Administration The current listing also documents third-party integrations such as Meta, TikTok, Stripe, Firebase, SMTP and optional OpenAI configuration. ⚡ What Makes SocialDesk+ Different? You're not buying a simple: ❌ Chat UI ❌ WhatsApp clone ❌ Flutter template ❌ Admin dashboard ❌ Basic CRM You're getting a complete business platform foundation that can be customized, branded and commercialized. Connect. Automate. Manage. Grow. SocialDesk+ Omnichannel Social Commerce & Business Management Platform One important change I'd make to the current listing The current page starts with: “A simple guide to managing your social conversations, customers, products and business activity.”

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