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PHP Live Support Chat

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PHP Live Support Chat

Description

Installation & customization services:

Other items:

Live Support Chat. PHP & MySQL based. For any website. No monthly fees.

Works with any website – static, PHP, WordPress, Joomla, Drupal, OpenCart (any website with PHP & MySQL back-end)!

  • Easy installation
  • Compatible even with IE8!
  • Works with any PHP 5 & MySQL website
  • Contact form fallback
  • Mobile support (responsive guest widget)
  • Desktop Notifications
  • Multiple operators and guests chatting
  • Clean and modern look
  • High quality set of avatar images
  • Chat box with high quality emoticons set
  • Initial „welcome” message after guest logs in
  • Operator knows which page the guest is currently visiting!
  • Message views auto-updating their relative delivery time
  • Sound notifications (10 predefined sounds to choose from)
  • Conversations history with filtering
  • Widget colors and texts/language customization
  • Unlimited usage — no monthly fees

Requirements:

  • PHP 5 (with PDO support),
  • MySQL 5.

Updates:

How to update:

21 January 2017:

  • PHPMailer library updated to version 5.2.22,
  • fixed default timezone setting code (caused problems with History querying),
  • mobile widget button: changed element positioning from “absolute” to “fixed”,
  • update of installation SQL code,
  • fix for incorrectly highlighted links in the chat box (when URLs had comma characters).
18 June 2016:
  • fixed email issue causing emails not to be sent on some servers,
  • changed database connection code causing errors on some servers,
  • updated protocol determination code causing issues with HTTPS URLs (big thanks to modxzero for his comment and implementation).
19 February 2016:
  • fixed the problem with “Another operator is already helping this guest…” message not being properly displayed on some servers.
02 February 2016:
  • solved infinite scrolling of the page caused by mobile version,
  • solved problems with “show()” and “sendMessage()” methods of the JavaScript API.
12 December 2015:
  • fix for email sending with SMTP.
04 November 2015:
  • fix for forcing UTF-8 character set in contact form emails, JSON and plain text responses.

22 October 2015:

  • checking file permissions during installation wizard,
  • set default timezone if not defined,
  • display URL of the source page and author’s IP in contact form emails,
  • new & better HTML emails sent by contact form,
  • automatic HTTP/HTTPS switching in widget embedding script (using protocol relative URL),
  • optimized Ajax requests in both widget and administration panel,
  • set UTF-8 character set for mysql queries,
  • SMTP support.

10 October 2015:

  • added desktop notifications.

02 July 2015:

  • added window title blinking when operators get new messages,
  • added contact form email settings in installation wizard.

19 June 2015:

  • fix for clear history feature,
  • fix for some settings not being updated after widget theme change,
  • fix for installation wizard not being able to run on some servers,
  • added feature to toggle email input in the guest’s login form,
  • added logging feature and logs tab in the administration panel.

10 June 2015:

  • fix for mobile on-screen keyboard covering message input,
  • fix for widget sometimes not loading in webkit browsers.

09 June 2015:

  • avatar upload fix,
  • system message for operators talking to already served visitor fix,
  • initial triggering of the mobile view fix.

04 June 2015:

  • sound alerts fix,
  • fix for having to double-click to hide the widget.

03 June 2015:

  • installation wizard fix.

02 June 2015:

  • installation wizard,
  • JavaScript API for the widget,
  • clear history feature,
  • auto showing widget afer given number of seconds,
  • the whole title bar of the widget now clickable (not only the small button),
  • support for SSL (HTTPS URLs handled correctly),
  • dynamic placeholders in canned messages,
  • cross domain functionality now available by default (no need to use separate version),
  • better handling of database and “page not found” errors.

23 June 14:

  • Widget themes feature added.

20 June 14:

  • Canned messages feature added.

17 June 14:

  • Additional, cross-domain version included with the application.

14 May 14:

  • Fixed the issue with contact form not properly displaying international characters in the sent e-mail message.

Older updates:

  • mobile support for guests,
  • toggle full screen (full window) mode,
  • settings for widget’s width and height in admin’s panel,
  • end the chat feature for visitors,
  • fluid layout for the admin’s panel,
  • reduced scripts size,
  • typing indicator.

Categories

codecanyonHelp And Support Tools

Tags

chatlive chatsupportsupport chat

External listing. code.market does not sell this product and does not process payment for it. Pricing, payment, delivery, licensing, refunds, and support are handled by the third-party merchant on its own website. We may earn an affiliate commission from a referral. Details.

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