BMSDesk - Helpdesk Ticket System Angular icon

BMSDesk - Helpdesk Ticket System Angular

BMSDesk - Helpdesk Ticket System Angular

Description

“BMSDesk – Helpdesk Ticket System – With .NETCORE 3.1 Web API and Angular 11” is help desk software that collects all your customer support requests from various channels and manages them from one place.

Technology : C#, ASP.NET CORE 3.1 API, Angular 11, ADO.NET, SQL Server

If above live preview login not working then please use direct below url, it will work.

For Admin/Agent Login : Username : admin & Password : abc@123

For Client Login : Username : client & Password : abc@123

Prerequisite

Visual studio 2019 or greater version SQL Server 2012 or greater version Node js (version <= 16) Typescript Windows server for deployment.

New Features

  • Upgraded angular 9 to angular 11 and .netcore 2.1 to .netcore 3.1.
  • RTL support for arabic language.
  • Live ticket chat in ticket detail page.
  • Remembered grid column visibility.
  • Separate admin and agent user page.
  • Separate all language resource files.
  • UI updates.
  • fixed some bugs

Features

  • Fully Dynamic Customized Ticket System
  • Angular 11 Support
  • Integrated with ASP.NET MVC
  • ASP.NETCORE 3.1 Web API used for data fetching
  • Fully mobile friendly responsive bootstrap 4 design
  • Dynamic Outgoing Email Configuration
  • Roles Base Module Permission
  • 17 Multi Languages Support
  • Multi Admin/Agent
  • Dynamic Chart Summary
  • Email Notification
  • Announcement for Agents and Clients
  • Powerfull Admin And Client Portals
  • Export Tickets
  • Dynamic Custom Grids with Column Filters
  • Easy To Generate Tickets
  • Export Tickets
  • Highlight new tickets on ticket listing page
  • Technician auto assign rules
  • and many more…

Version History

12-September-2022  - version 2.1
- fixed SQL disconnection problem
- improved performance
15-May-2021  - version 2.0
- Added new features and fixed bugs
14-June-2020  - version 1.2
- Added new features and fixed bugs and improvements
22-November-2019  - version 1.1
- Fix some bugs and impprovemtns
5-September-2019  - version 1.0
- Initial Version

External listing. code.market does not sell this product and does not process payment for it. Pricing, payment, delivery, licensing, refunds, and support are handled by the third-party merchant on its own website. We may earn an affiliate commission from a referral. Details.

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SocialDesk+: Omnichannel Social Commerce & Business Management Platform This is stronger than simply “Social Commerce and Messaging” because it tells buyers this is a complete business platform, not just a messaging script. Turn Social Conversations Into Sales SocialDesk+ is a complete omnichannel social commerce and business management platform built for businesses that sell and communicate with customers through social media. Instead of switching between WhatsApp, Facebook, Instagram and TikTok, businesses can manage customer conversations, comments, products, leads, follow-ups, automation, teams and business reports from one professional workspace. And because the full source code is included, developers, agencies and entrepreneurs can customize, rebrand and launch SocialDesk+ as their own business solution or SaaS platform. 🚀 Build Your Own Social Commerce Business SocialDesk+ gives you the foundation to launch: - Your own SaaS platform - A white-label social CRM - A social-commerce management system - A customer communication platform - A business messaging solution - A custom solution for clients - A multi-business subscription platform 💬 Connect Your Customers Supported social channels include: WhatsApp • Facebook • Instagram • TikTok Bring supported conversations into one centralized workspace and help businesses respond faster without constantly switching between platforms. 🛍️ More Than a Messaging Platform SocialDesk+ combines communication with the tools businesses need to manage customer opportunities: Inbox Manage customer conversations from connected channels. Comments Monitor and respond to social-media comments. Customers & Leads Organize customer information and potential buyers. Products & Catalog Manage products and give your team quick access to product information. Follow-Ups Make sure potential customers don't get forgotten. Automation Automate repetitive customer questions and responses. AI Assistant Provide AI-assisted communication when configured. Team Management Give managers and staff access to the business workspace. Reports & Analytics Track activity using business reports and analytics. The current product listing already includes these capabilities. 🔥 Why Buyers Will Want It Launch Faster Start with an already-built business platform instead of developing the entire system from zero. Customize Everything The full source code is included, allowing developers to change branding, features, workflows and integrations. Build a SaaS Create multiple business workspaces and offer SocialDesk+ as a subscription-based service. Sell to Businesses Offer it to retailers, restaurants, service businesses, online sellers, agencies and other businesses that communicate with customers through social media. Mobile + Web + Backend This isn't just a mobile UI template. It includes: - Flutter mobile application - Python / FastAPI backend - Web interface - Administration tools - Database infrastructure - API-based architecture - SQLite / PostgreSQL support - Android and iOS project structure 💼 One Platform. Multiple Business Opportunities. For SaaS Entrepreneurs Launch your own subscription platform and allow multiple businesses to operate inside separate workspaces. For Software Agencies Customize and rebrand the platform for clients instead of building an omnichannel business system from scratch. For Developers Use the complete source code as a foundation for your own social-commerce or customer-management product. For Businesses Deploy a dedicated version for your own customer-service and social-commerce operations. 🧩 What's Included Mobile - Flutter / Dart - Android - iOS project Backend - Python - FastAPI - SQLAlchemy - Alembic Database - SQLite - PostgreSQL Web - HTML5 - CSS3 - JavaScript Deployment - Docker - Docker Compose - Production configuration Business Platform - Multi-workspace architecture - Authentication - Teams - Customers - Products - Messaging - Comments - Automation - Reports - Subscriptions - Administration The current listing also documents third-party integrations such as Meta, TikTok, Stripe, Firebase, SMTP and optional OpenAI configuration. ⚡ What Makes SocialDesk+ Different? You're not buying a simple: ❌ Chat UI ❌ WhatsApp clone ❌ Flutter template ❌ Admin dashboard ❌ Basic CRM You're getting a complete business platform foundation that can be customized, branded and commercialized. Connect. Automate. Manage. Grow. SocialDesk+ Omnichannel Social Commerce & Business Management Platform One important change I'd make to the current listing The current page starts with: “A simple guide to managing your social conversations, customers, products and business activity.”

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BMSDesk - Helpdesk Ticket System Angular | Code Market